KKV Hoist · Data Protection
Privacy Policy
This policy explains what personal information we collect through kkvhoist.com, why we use it, when it may be shared, and the choices available to you.
Last updated: August 3, 20261. Who we are
KKV operates the website https://kkvhoist.com under the KKV Hoist brand. In this policy, “KKV Hoist”, “we”, “us”, and “our” refer to the website operator.
Registered address: Kangtai International
Jingxiu District, Baoding
Hebei Province, China
Privacy email: sales@kkvhoist.com
2. Scope of this policy
This policy applies when you visit our website, contact us, request a quotation, create an account, submit product requirements, place an order, or otherwise communicate with us. It does not govern websites or services operated independently by third parties.
3. Personal data we collect
| Category | Examples | How it is obtained |
|---|---|---|
| Identity and business contact data | Name, company, job title, country, email address, telephone number | Submitted through enquiry, quotation, account, checkout, email, or chat functions |
| Enquiry and commercial data | Products requested, specifications, quantities, messages, quotations, order records | Provided by you and generated during our business relationship |
| Delivery and transaction data | Billing or shipping address, order status, payment status, tax or customs information | Provided during an order or supplied by payment, logistics, or customs partners |
| Account data | Username, encrypted password, account preferences, saved addresses | Created when you register or use customer account features |
| Technical and security data | IP address, browser type, device information, timestamps, referring page, server logs | Collected automatically when you use the website |
| Cookie and preference data | Session identifiers, language, login state, consent and display preferences | Stored by our website and permitted third-party services |
Please do not submit sensitive personal information unless it is genuinely necessary for your request and we have agreed to receive it.
4. How and why we use personal data
Depending on your relationship with us and applicable law, we use personal data to:
- answer enquiries and prepare quotations;
- process orders, payments, delivery, warranty, and after-sales requests;
- create and administer customer accounts;
- communicate about products or services you have requested;
- protect the website, prevent fraud, detect spam, and investigate security incidents;
- maintain business, tax, customs, and accounting records;
- improve website performance and user experience; and
- send marketing communications where you have consented or where otherwise permitted by law.
Where the GDPR or similar law applies, our legal bases may include taking steps at your request before entering a contract, performing a contract, complying with legal obligations, pursuing legitimate business and security interests, and consent. You may withdraw consent at any time without affecting processing already carried out lawfully.
7. Embedded content and external links
Pages may contain embedded videos, images, maps, documents, or other content from third-party websites. Embedded content may behave as though you visited the third party directly. Those providers may collect data, set cookies, or monitor interactions according to their own privacy policies. External links are provided for convenience; we do not control independent third-party websites.
9. International data transfers
KKV Hoist serves international customers and may use service providers or business partners located in different countries. As a result, personal data may be processed outside your country of residence. Where required, we use legally recognised safeguards for international transfers, such as adequacy decisions, approved contractual clauses, or another valid transfer mechanism.
10. How long we retain data
We retain personal data only for as long as reasonably necessary for the relevant purpose:
- enquiry and quotation records are retained while the enquiry is active and for a reasonable follow-up period;
- order, transaction, tax, customs, and warranty records are retained for periods required by applicable law and business obligations;
- account information is retained while the account remains active and thereafter where legally necessary;
- approved comments and associated metadata may be retained to recognise and moderate follow-up comments;
- security and server logs are retained for a limited period appropriate to fraud prevention and incident investigation; and
- data may be retained longer where necessary to establish, exercise, or defend legal claims.
When information is no longer required, we delete it, anonymise it, or securely restrict further use.
11. Data security
We use reasonable technical and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure, loss, or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure. You are responsible for keeping account credentials confidential and for notifying us if you suspect unauthorised account activity.
12. Your privacy rights
Depending on your location and applicable law, you may have the right to:
- request confirmation and access to personal data we hold about you;
- correct inaccurate or incomplete personal data;
- request deletion or restriction of processing;
- object to certain processing, including direct marketing;
- receive certain information in a portable format;
- withdraw consent at any time where processing is based on consent; and
- complain to an applicable data-protection authority.
To protect personal information, we may need to verify your identity before completing a request. Some rights are subject to legal exceptions, including requirements to retain transaction or security records.
13. Children’s privacy
This is a business-to-business industrial equipment website and is not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided personal information, please contact us so that we can review and, where appropriate, delete it.
14. Changes to this policy
We may update this policy when our website, business practices, service providers, or legal obligations change. The latest version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through the website or by another appropriate method.
15. Contact us
For questions, privacy requests, or complaints relating to this policy, contact:
KKV
Email: sales@kkvhoist.com
Address: Kangtai International
Jingxiu District, Baoding
Hebei Province, China
6. Comments and uploaded media
If comments are enabled, we collect the information shown in the comment form together with the visitor’s IP address and browser user-agent string to support spam and security checks. An anonymised hash created from an email address may be provided to Gravatar. The Automattic privacy policy explains how that service handles data. After a comment is approved, a profile image may be publicly visible.
If the website allows you to upload images, remove embedded location information such as EXIF GPS data. Website visitors may be able to download images and extract embedded metadata.